Customer Testimonials
Absolutely love the customer service. Everyone is great and the deals are fantastic!
Lake Chevrolet sets the high bar for excellent customer service Service, Sales, Parts Department at Lake Chevrolet are very customer centric and provide great communication and follow up in all aspects.
Oil change was fine, young lady could have been a little bit more friendly, instead of business business business, a smile is nice once in a while. People are forgetting that,
Fast easy experience working with Lashawn!! Got me in and out!
I had a far from good experience yesterday. Over the weekend I noticed that my oil fill cap was not on my truck after my last service. It had been a few weeks but I never open the hood so I'm 95% sure it was not put back on after my oil change. I called the GM on Saturday and he said bring in the truck Monday. Brought it in and faced instant pushback from the service tech telling me I couldn't prove it was them. I understand that but a good company that I bought the truck from ... Read More Google - Nov 10, 2026
Big thank you to my boy Lashawn! He got me in and out and approved right away. I’m so blessed and thankful! I really appreciate all your help! ⭐️⭐️⭐️⭐️⭐️
They came out. They did their work. They were polite. Got my car back fairly quick.
Deceptive pricing and staff that are really good at overcoming the inaccurate marketing claims that get you in the door. Straight up theft. Find an independent you can trust.
Everyone is friendly and professional. The waiting are is clean . They always was the car and bring it close so I don't have to walk so far.
Easy scheduling. Quick service Great communication, and nice waiting area. Could use little better area if working remotely while waiting for your vehicle.
Met the number I had in mind. No pressure. Personable guys. Would consider another vehicle in the future.
Very much satisfied with everything Explained to me so I understand what they were doing
I have returned to the body shop because of the quality work they have done for me. I recommend them to anyone who asks.
Truck broke down, no loaners available at a car dealership? My truck only had 36k miles and the fuel pump injector broke and the dealership didn't have a loaner vehicle available
After taking a lot of losses, it feels good to finally have a win! I want to give a huge thank you to Lashawn for helping me get into a brand-new car today! He was very respectful, patient, and made sure I felt comfortable throughout the entire process. He explained all my options and never made me feel pressured. I’m so glad I decided to come here. Thank you for making this such a positive experience!
Easy service scheduling. Attentive and friendly staff
I literally had the BEST experience ever! I worked with Leshawn, or I should say he worked with me! I told him the features I wanted, my situation., my budget & he took it from there! Once the process began I looked at the inventory & decided on the actual vehicle I wanted, rather than making the situation unattainable he worked with me on what could be done! Here I am, about 36 hours after contacting Leshawn driving off in my 2024 Chevy Trax, paying the down payment I felt for my budget and the monthly payment way less thank what I ... Read More Google - Nov 3, 2026
Excellent customer service and Excellent service i have been going to Chevy dealership for all my maintenance needs for my car and never had a bad experience
Went to their parts department and they rock Mario knows his stuff. Excellent job. Will be back again
Good experience with very reasonable turnaround times would recommend to friends and family Awesome dealership
Bought a pre-owned Blazer EV recently from Lake Chevrolet, and had a great experience. My sales person Joe Crespo was helpful and easy to work with. I had a smooth time in the finance office with Darin, and when I had to recently bring in the car for service, service advisor Tyler was excellent. I definitely recommend Lake.
Very responsive and easy to work with. Very responsive, customer centric in making sure service is performed on time at a high quality.
I went in for a walk in oil change. Also had an issue with my tire pressure maintenance system. I asked that they both be addressed but only got the oil change. The service rep had no problem upselling me on filters and stuff though
It's a comfortable place with nice people They always offer to go beyond to help me
My experience with Lake Chevrolet is a positive one, I don't have any complaints the service department is okay.
Great people, abd fast service Great service, Great people and always in and out fast
Negotiated the “all in” price which was not honored when it came time to sign. And was rudely told “there’s the door if you don’t like it”. What I don’t like is being lied to.
Always a smooth purchase process with Omar Cabrera. This was our 5th purchase or lease in 11 years. All vehicles have been great and service from start to finish including any maintenance services have always been smooth and fast.
Didn't finish work. Door locks are not working. Possible radiator connector Possibly leaking. May have been on a tsb. Technical service bulletin
Easy to work with Explains what is wrong and how they can fix it to make it right
It was easy with no pressure to buy! I'll tell all my friends! Thank you!
Everyone was great! Super helpful. The car was pulled up and ready. Joe was easy to work with. Getting the PowerUp and adapter included made my day too. Would definitely recommend Lake Chevy
It was okay. I wish they provided better warranty and additional services but if you want a car, do the research first.
Craig was professional, informative, and knew what my car needed. He did not try to sell me anything my car did not need,
Friendly staff and expedient service. This was my 1st service appointment here and I will be back again !
Response is?well actually I'm still waiting for one actually on 3 things. I'm assuming the person still works there. I called 2 times now still no return phone call. The people doing the work are are pretty good and get the work done in a timely manner and it's done correctly most of the time.
Listened to my needs and preferences. Patient in taking time to answer all my questions. Enjoyed the easy conversation.
Shop manager sucks..gotta go over his head to get what you need done
A complete bunch of incompetent cowards. I spent $3000 in repairs and ended u having another repair shop redo what they did for another $2400. They would not back there word and would not back their workmanship
Honestly, I do not recommend this dealership. When you buy a car, they include warranties in the contract that you never asked for. When you notice this and ask for an explanation, they tell you that the warranties can no longer be canceled. The salesperson, Omar Cabrera, claims he didn’t add them—he says it was his supervisor, who handles all the contracts.
Great experience! The entire buying process exceeded my expectations! Willie Burazin was very professional, had everything ready to go, and was extremely friendly and helpful!
I was looking for an electric vehicle and Joseph Darren and Jan were so very helpful. These three people were awesome and worked with me on getting my Chevy 2024 blazer EV! I can’t thank them enough. Love you guys.
The service was great. The turnaround time was very good. They worked seamlessly with my insurance company.
Brought my car in for an oil change and do a address a couple of dashboard lights that were on. also got a tuneup after over three hours and three different prices I left. The next day, I noticed oil on the floor open the hood no oil, cap oil coming out everywhere found the cap on the bottom by the engine. Called the service department, eventually talking to a manager who said bring it in. Brought it in over an hour later got my car back, The Service manager, I guess too busy to come out and give my ... Read More Google - Oct 19, 2026
Tyler and Lake Chevrolet were great. Tyler listened to my concerns and put together a game plan. Once the work was completed, my concerns were met and I will definitely be back. Thank you
Very accodating, good communication and timely service Their automation system asked for 8 more words
Charging 13.99 for a fee for supplies on top of $200 just to read a diagnostic code is by far the dumbest thing! Not to mention changing our reservation appointment back a day and saying your technicians leave starting at 4pm. Would not recommend!
I highly recommend this dealership! The team was friendly, helpful, and made the buying process smooth and stress-free. Special shout out to Joe C. - he is great!
Had some door damage repaired . Rent a car thur enterprise. drop off rent a car at Lake Chev. when repairs were done. no one there called enterprise to have my rental picked up like people said they would. Enterprise charged me for extra days. it could of been more if it wasn't for enterprise picking up another dropped off rental when they noticed mine there. you lost my business and i've told others! we have been a long family customer of Braeger and now Lake. Multiple new cars bought by my parents and me. Sad Sad !
Great service. Fast installation on my pickup truck bed cover. Very pleased, job well done!
Outstanding Service Department Experience!
I had an excellent experience with the service department at Lake Chevrolet! From the moment I arrived, I was promptly greeted and made to feel welcome. My service advisor, Austin K., was professional, friendly, and attentive throughout the entire process. He made everything quick, easy, and hassle-free.
I was especially impressed with how efficiently everything was handled. My truck was serviced and ready to go in less than an hour, which exceeded my expectations. The team clearly values their customers’ time and takes pride in providing excellent service.
I couldn’t be happier with the experience ... Read More Google - Oct 15, 2026
Felt very comfortable and welcome. It was a non pressures atmosphere. Everyone was very nice and explained everything. I purchased a car here before. I usually come here and have all of my service done at this location.
The dealership in very good, but Chevrolet needs to fix the problem they have with there 1500 silverados radio/android auto issues
Craig has always been good Matt kreckler is the only salesman I will work and Craig P. Is the only service advisor I will work with.
Fast informative friendly Always willing to inform what his technician has found and what they to fix your vehicle.
Great service, Austin took care of everything and kept me in the Loop!
Was in for service recently and would like to share that Austin K has helped me at Holz motors a couple times and when he moved to Lake Chevy, I did as well. He is very knowledgeable, always has a wonderful attitude, goes into details, and gives you his honest opinion. I highly recommend him to my friends and family.
I was happy that the repairs were covered by the warranty! Not happy with how long the repairs took, but overall satisfied!
Will never step foot in Lake Chevy again. They will give you the runaround if it's warranty work.
Outstanding customer service with high attention to the details. A Wonderful experience.! We will. buy our next cars through them.
Everyone was friendly and helpful.. Ramses was very helpful in getting things out of my rental into my new car. And arranging for rental to be picked up.
Easy to work with. Was able to make a deal over the phone. Overall good experience.
Great service and very easy to work with. Explained what I needed, my budget and options were laid out perfectly. Will be using Cecelia in the future.
Excellent, great Svc & communication & my repairs were done ahead of schedule. Exceeded expectations
They changed a company policy so I could take the vehicle home that day . The entire staff worked to make it possible
Prompt service and great communication, the video walk through was also very helpful and informative
Joseph was great showing us the Chevy blazer , Darin showed us the financial end of it both were great but this EV ended up being too much for us monthly. This dealership is top notch , love them. We will be back
I been going to the dealership for 14 years if I wasn't satisfied with it I go to a different one to get better service
Stopped in to see if I needed an appointment was told could get me in shortly they offered me shuttle service to my house and back with that in mind I didn’t mind waiting
Craig, Al and the whole tech staff were so knowledgeable and detailed in their approach to troubleshoot and ultimately fix my 2026 Chevy Blazer. Top notch and will definitely be bringing my business to Lake
Thanks ?? Been happy with your service every time i've been there I'll be back.
Took time to explain to me what repairs were required as well as the estimated cost and a risk of what would happen or could happen if I didn't. Awesome turnaround time as I got the car back same day at the end of the day.
Prompt service. Quick turnaround for warranty work The staff were very easy to work with
since the transition from Braeger to Lake, this dealership has gone down the drain. the people are awful, the service awful. the men there talk to me as if I'm an idiot. describing the issues with the words "jingle jangle". last straw was I just took my car in for an issue. they told me I I needed 1200 worth of maintenance and to bring back in 2 weeks. at which point they tell me the issue is my engine and need a whole new engine. why would you have me do the maintenance if you had a suspicion ... Read More Google - Sep 30, 2026
Phenomenal communication, timely service, very knowledgeable and skilled technician serviced my vehicle. Very happy. ??
Perfect My experience went well! I was in and out quick! Service done well Amazing
I am in love with Lake Chevrolet. They were tremendously helpful and very professional. My experience was truly amazing and I will never go anywhere else.
Great guy,very helpful I wouldn't mind coming back again. He gave me good price on my window
Lake Chevrolet is close to me Joe Crespo is very helpful I personal lake working with Joe
This is my second purchase from this dealership. Employees were friendly and overall experience was pleasurable.
I had to have an unexpected repair on my transmission due to a factory issue. Jose set me up in a loaner car and service took care of the repairs in a reasonable amount of time.
PATHETIC!!!!! Justin the service Advisor was a complete non communicating idiot. He has no customer service skills at all and when he got called on the carpet he did the back pedal and called my wife a liar. ABSOLUTELY absurd. EXTREMELY UNPROFESSIONAL. And the amount of money I paid for the work to be done and then do so not even QA/QC to make sure the work that was done was complete and correct. They left a clip dangling and thought it was no big deal. Now I have owned Bow ties for almost 40 years and I thought my ... Read More DealerRater - Sep 25, 2026
They take care of us
I was charged for services i didn't ask for or approved. Most of which I had already within a year. Regardless im never coming back
Did not diagnose issue had to take it somewhere else and get the issue resolved. Natalia said call my direct line which I did 10 times over different periods of time when the service department was open and not once did was my call answered. I left a message which was ignored and never got a call back. Had to pay a diagnosing fee which did not even resolve my issue was told if it happens again to bring it back which how could I if no persons except the AI Pam person would transfer me to the service dept only ... Read More DealerRater - Sep 25, 2026
Alex Sanchez did a fantastic job in coordinating the work and communication to repair my windshield. Traveling from out of town, and needing to continue my vacation , was very frustrating, Alex was a great help in getting the job done.
Excellent attention, great treatment, and wonderful service. I want to thank Joe and Mario for being so helpful and attentive. Thanks…
We leased a vehicle from Cecelia last year and had a great experience. When we were looking for another vehicle, we went to see her again. She is always professional, courteous, and knowledgeable on all vehicles. My wife and I were shown many new and used vehicle options and found another nice used Chevy in our budget. We would recommend Cecelia to anyone looking for a good deal on a new or used Vehicle.
Cecilia has sold me 2 cars now and always does a fine job of lowering my payment. Great sales women, who CARES about her customer. You don't get good sales people like this anymore, I'll buy a car where she is. Thank you Cecilia
Justin was great, very friendly and helpful made the whole process as easy as possible and very knowledgeable about the issues I was having. Great service
